Help Center

Frequently Asked Questions

Find quick answers to the most common questions about ReminDiary.

Time-based reminders work offline. Location and messaging reminders require internet.

Yes, if notification permissions are enabled.

You select a location and the app alerts you when you arrive at or leave that place.

Yes, messaging reminders can be disabled anytime in settings.

Yes. You can delete your account inside the app or by contacting support.

No. We do not sell your data. Third-party providers are used only to operate the service.

ReminDiary is available for iOS and Android devices.

Account

Download the app from the App Store or Google Play, open it, and tap "Sign Up." You can register with your email address or sign in with your Google or Apple account for a faster setup.

On the login screen, tap "Forgot Password" and enter your registered email. We'll send you a password reset link. If you don't receive it within a few minutes, check your spam folder or contact our support team.

Go to Settings → Account → Delete Account in the app. Please note that account deletion is permanent and all your data will be removed after a 30-day grace period. You can also contact our support team to initiate the deletion process.

Yes! Simply log in with your account credentials on any device. Your reminders, notes, and settings will sync automatically across all your devices in real time.

Features & Reminders

ReminDiary supports a wide variety of reminder types:

  • One-time reminders — for specific dates and times
  • Recurring reminders — daily, weekly, monthly, or custom intervals
  • Location-based reminders — trigger when you arrive at or leave a specific place
  • Event reminders — linked to calendar events

Location reminders use your device's GPS to trigger notifications when you enter or exit a defined area (geofence). For example, you can set a reminder to "Buy Groceries" that activates whenever you're near the supermarket. Location permission must be enabled for this feature.

Yes! You can attach photos from your camera or gallery, as well as files and documents to your notes and reminders. This makes it easy to keep all relevant information in one place — a receipt, a photo of a product, or a reference document.

If you're missing notifications, please check the following:

  • Ensure notification permissions are enabled in your device settings for ReminDiary
  • Check that Do Not Disturb mode is not active
  • Make sure the app is not being killed by battery optimization settings
  • Verify that the reminder time and date are set correctly

Still having issues? Contact our support team and we'll help you resolve it.

Billing & Subscription

Go to Settings → Subscription in the app and tap "Upgrade to Premium." Choose between a monthly or annual plan. Payment is processed securely through the App Store or Google Play.

Yes, you can cancel anytime. Your Premium access continues until the end of the current billing period. To cancel, manage your subscription through the App Store (iOS) or Google Play Store (Android) settings.

Refund requests are handled by Apple App Store or Google Play Store, in accordance with their respective refund policies. For billing issues not handled by the stores, please contact us at billing@remindiary.com.

Privacy & Security

Absolutely. Your diary entries, notes, and reminders are private to you. We use industry-standard encryption (TLS/SSL) for all data in transit and encrypt your data at rest on our secure servers. We never sell or share your personal information.

Yes! You can export your data in a readable format by going to Settings → Export Data. You can request a full data export at any time. This is part of our commitment to data portability and transparency.

No, never. We do not sell, trade, or share your personal data with advertisers or third parties. Your data exists only to power the Service for you. For full details, read our Privacy Policy.